2017 Administrative Professionals' National Conference 24th- 30th October, 2017
WORKSHOP / TRAINING PROGRAMMES
NATIONAL SECRETARIAT
7A Junction Road, by Sardauna Crescent.
Postal Address: P. O. Box 2519 GPO, Kaduna.
Tel: +2348067994079,
Programmes: 08062547055, Exams: 08165470385
Website: www.regdmanager.org, Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
TRAINING TOPICS FOR 2017
| Date | Training Themes |
Sub-Theme | Learning Outcomes |
Expected Audience |
Fees |
|
Bauchi 9th - 10th March 2017 |
Administrative Records Management and ICT: Oppurtunities and Challenges
|
- Information Communication Technology and Documentation in Teritary.
- Records Management as part Cost Efficiency Strategy - Crypogram Technology for Records Intergrity in Public Institutions -Maximizing e-portal Resource in ICT infrastructure Deficient Environment |
At the end of this training, participants will enhance their capacities to use ICT resources to achieve records handling, procedures, security and aid decision making in their respective organisation |
IRAMN Members, Administrative
|
Members N15,000 Non-Member N30,000 |
| Dubai 30th - 31st May 2017 |
Lean Management Concepts and Practices for Administrative efficiency |
-Introduction & Definition |
At the end of the training, participants will enhance their capacities on organization development options that support evolvement of smarter and efficient work system. Have better understanding of processes and system as value enhancement for internal and external customers’ satisfaction |
IRAMN Members, Personnel of organization who are transiting ownership and business philosophy. Directors of Administration, Operations and Technicals, Chief Executives, Executives Directors in ministries, Department and Agencies |
Member $500
Non-Members$ 700 |
| Port Harcourt Nigeria 7th - 8th July 2017 |
Front Office Management |
IRAMN Members N20,000; Non - Member N30,000
|
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2012 TRAINING PROGRAMME
| Date / Venue | Training Themes | Sub-Theme | Learning Outcomes | Expected Audience | Fee |
|
Bauchi Nigeria 6th-7th March 2014 |
Call Centre Training for Corporate Worth Enhancement |  Basics of Call Centres Phone Etiquette Working with Call Centre Tools Speaking Like a Star Identifying Types of Question and Determing Suitable Responses Benchmarking Setting Goals for the Call Centre Ending the Days Job of the Call Centre |
Participants will sharpen their skills on phone usage which are highly valued at improving customers' satisfaction and loyalty. | Members of the Institute, Front Desk Officers, Customers Service Officers, Security Aids, Saels Representatives, Personal Assistants to CEOs, Administrative Officers of MDAs. | Members N20,000.00 Non-Members |
| 25 - 26 April, 2012 Enugu | Administrative Support Skills Training | Getting Organized 1 and 2 Managing Time Getting It All Done on Time Attending to Special Tasks Excelling in Verbal and Non-Verbal Communication Empowering and Taking Care of ONeself Wrapping Up |
Usage of core skills to help participants use resources efficiently by acting timely, communicate effectively and function properly in a team. | Members of the Institute, Administrative Officers, Office Administrators, Secretaries, Information Officers, Entrepreneurs, Project Handlers, School Administrators, Health Centre Administrators, Church Administrators | Members N20,000.00 Non-Members |
| 13-14 June, 2012 Abuja |
Emotional Intelligence Skills for Organizational Goal Attainment | Emotional Intelligence Defined Emotional Intelligence Skills EQ and Verbal Communication Skills Tools to Regulate Emotions Gaining Control over Emotions Managing difficult customers Using Emotional Intelligence to Enhance Business Practice Using Emotional Intelligence to Make Administrative Impact |
EQ is defined as a set of competencies demonstrating the ability one has to recognize his or her behavior mood, and impulse to maintain social comportment even in most challenging times. This training will equip participants with abilities to manage impulse, communicate effectively, manage change well and use humour to build rapport in tense situation. | Members of the Institute, Administrative Officers / Managers, Customers Service Officers, Front Desk Officers and Individuals interested in developing in-dept Capacities in Emotional Intelligence; Senior and Middle Executives | Members N20,000.00 Non-Members |
| 16 - 17 July, 2012 Makurdi |
Meeting Management as Tool for Organizatonal Effectiveness | Planning and Preparing Setting up the Meeting Space Use of Multimedia Roles and Responsibilities of Meeting Hierarchy Chairing Meetings Dealing with Disruption Taking Minutes Optimizing Meeting |
Participants will acquire meeting planning and leading techniques that will give confidence to attendees with lasting impression. | Members of the Institute,Buainess Executives, Secretaries, Administrative Officers, Administrative Directors, Protocol Officers, Lawyers, person who desires capacity of Meeting Management, School and Health Centre Administrators. | Members N20,000.00 Non-Members |
| 22 - 23 August, 2012 Lagos |
Office Ethics and Etiquette for Improved Customer Satisfaction | Ethics, Ethic and Meanings Implementing Ethics in the Workplace Privacy and Harrasment Issue Ethics, Business and Social Responsibilities Whistle Showing Managerial Ethics Networking for Success The Meet and Greet The Dinning in Style Communication (e-mail, Telephone and Letter Writing Dressing for Success Internatio nal Etiquette |
Participant will gain moral and social values required to enhance operational and corporate profile expected of modern business entities. Also, they will acquire skills of business comportment across different situation. | Members of the Institute, Senior Executives. Administrative Directors, Protocol Handlers. Administrative Officer an d Managers, Customer Service Executives. Business Men and Women. | Members N20,000.00 Non-Members |
| 26 - 27 September, 2012 Warri |
Proposal Writing and Presentation Skills | Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agenda Writing E-mails, Business Letters, Proposals and Reports |
Participant will get a refresher on basic writing concepts (such as spelling, grammar and punctuation), which are required to write good proposals, reports and agendas. | Members of the Institute, Senior Executives. Administrative Directors, Protocol Handlers. Administrative Officer an d Managers, Customer Service Executives. Business Men and Women. | Members N20,000.00 Non-Members |
| 29 - 30 October, 2012 Calabar |
Effective Job Analysis for Efficient Human Resource Management | Overview Job Analysis and Selection Job Descriptor Occupational Assessor Task Identification Tasks for Position Skill Requirement and Competencies Appraisal of Job Performance Use of Position Analysis Questionnaire Creating a Vacancy Announcement Job Analysis Model: Rating Schedule K.S.A. Development and Evaluation Format Job Analysis iTools: O'NET DataBase. CODAP, DOT |
Every wrong happening in organizational management is anchored on wrong job analysis hence, interest of forward looking entities should be placed on this all important function. The training will assist participant to carry out scientific job task content analysis which aid personnel department to do selection and appraisal based on authoritative data. | Members of the Institute, Project Managers, Corporate Affairs Managers, HR Officers and Managers, Administrative Officers and Managers, Clientn Services Officers, Business Developmentn Managers. | Members N20,000.00 Non-Members |